NUMBERS TO SAVE IN DUBAI

Airline

Save your airline's contact number on your phone before you travel. If you miss/change/cancel your flight, you'll be able to reach the airline much quicker by phone, rather than in person at customer service desks which can sometimes have lengthy queues.

Hotel

Note your hotel's address and contact number down so you can always find your way back if you get lost in the city. Also, in the event that you need any assistance or guidance of where and what to do in Dubai, the hotel's concierge desk will be more than happy to help you out and make bookings on your behalf when you call in.

Travel Company

Having your travel/tour company's number on hand while traveling is essential as it allows you to promptly reach out for updates, guidance on where to meet, or assistance in case of any unforeseen changes or modifications to your travel itinerary.

Embassy

Find out the contact details and location of your country's consulate or embassy in the UAE. In the unfortunate event that you misplace your passport or require any assistance, they need to be informed immediately. Keep in mind that their opening hours are usually early in the day. Also, all embassies are located in Abu Dhabi.

Taxis

You can find a public taxi in Dubai by flagging one from the street or by booking in advance via Careem app to arrange a pick-up. The Careem app allows you to book public taxis when you select ‘Hala Ride’ as your ride of choice. Please note that the other vehicle options listed as ‘Economy, Business, and others’ are not applicable under public taxi rates.

All public taxis are beige in color, with a different color roof depending on the company they belong to. They are all metered and have starting meter charges which vary between day/night time and location. Please note that the minimum cab fare is 12 DHS. Rides from the airport are more expensive as they have a starting fare of 25 DHS. All public taxis can be paid by cash or credit card. You can also book your ride via ride-hailing apps such as UBER or Careem.

Tip: If you decide to use the Careem app to book Hala Rides, check out their list of available promo codes for first-time users.

Emergency Services

In the event of any serious emergencies or accidents anywhere in the UAE, contact Police by dialing 999. If you require Ambulance Services, dial 998. If you require the Fire Department's Services, dial 997. Calls to these numbers are free and can be made from international numbers as well.

Health Insurance Company

Having your health insurance company's number readily available while traveling is crucial for immediate access to assistance, clarity on what’s covered and what’s not, what paperwork you need to take back for claims, ensuring prompt medical support and guidance in case of emergencies or unexpected healthcare needs.

Bank

Write down your bank's international phone number to call in case you require any assistance while traveling. Banks may sometimes block your card if they notice any international transactions, so make sure to let them know in advance of your travel plans. Also, in the event that your card gets lost, stolen, or swallowed by an ATM, you'll need to let your bank know so they can block your account, and prevent any transactions.